Refund Policy

Virtual currency terms

1 Virtual Currency (NosCoins)

NosCoins are a virtual currency used exclusively within the NosLegacy ecosystem. They have no real-world value and cannot be exchanged, sold, or transferred for actual currency or assets outside of our services.

2 Finality of Transactions

All purchases of NosCoins made through our supported payment providers (PayPal, Stripe, etc.) are final and strictly non-refundable. Once a transaction is completed and the virtual currency is credited to your account, the service is considered fully rendered.

3 Non-Refundable Nature

By initiating a purchase, you expressly waive your right to a refund. We do not offer refunds for:

  • Unused NosCoins remaining on an account.
  • NosCoins spent on in-game items or services.
  • Accounts that have been suspended or banned due to violations of our Terms of Service.
  • Technical issues arising from the user's side (e.g., connection issues, hardware incompatibility).

4 Chargebacks and Disputes

Attempting to reverse a completed transaction through a chargeback or payment dispute is a serious violation of our agreement. Any such attempt will result in:

  • Immediate and permanent suspension of the associated master web account.
  • Permanent ban of all linked game accounts.
  • Loss of access to all virtual assets and characters.

5 Exception Cases

In the extremely rare event of a verified technical double-billing or a payment error originating from our system, we may, at our sole discretion, investigate and resolve the issue. In such cases, users should contact our support team via the Ticket System instead of initiating a dispute with the payment provider.

Last updated: January 31, 2026

NosLegacy Refund